Return Policy

At Calmax, we strive to ensure customer satisfaction. If you're not fully happy with your purchase, please review our return policy below.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Products must be unused, in original packaging, and in resellable condition.
• Customers are responsible for return shipping costs unless the product is defective or incorrect.

2. Refund Process

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed within 5-7 business days back to the original payment method.
• Shipping costs are non-refundable.

3. Exchanges

• If you received a defective or damaged product, we will replace it at no additional cost.

4. Non-Returnable Items

• Gift cards
• Items marked as "Final Sale"
• Used or damaged items due to customer handling